At OceanZen, your satisfaction is our top priority. We guarantee the quality and freshness of our seafood and strive to ensure you are 100% satisfied with your purchase.

If you are not completely satisfied with your order, please contact our customer service team within 7 days of receiving your product. We are committed to resolving any issues and offer you the choice of a full refund, replacement, or store credit to meet your needs.

Please note:
Due to the perishable nature of seafood, we recommend inspecting your order immediately upon receipt and promptly reporting any concerns.
For safety and quality reasons, we do not accept returns.

Your trust means everything to us, and OceanZen is dedicated to exceeding your expectations with every purchase.

CONTACT US : support@oceeanzen.com